fd111 Privacy Policy

1. Data Controller Information

For the purposes of this Privacy Policy, fd111 ("fd111", "we", "us", "our") acts as the data controller in respect of personal data collected from players, registered account holders, and visitors to the fd111 website and platform at fd111.bet. As the data controller, fd111 determines the purposes and means by which personal data is processed.

This Privacy Policy applies to all personal data collected through:

• The fd111 website at fd111.bet and all associated subdomains.
• The fd111 account registration and login process.
• The fd111 deposit, withdrawal, and payment processing flows.
• Customer support communications via email or live chat.
• Promotional campaigns, bonus programmes, and tournaments operated by fd111.
• KYC identity verification procedures conducted on the Platform.

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by fd111, you may contact our data protection team at: [email protected]. Please include "Privacy Request" in the subject line of your message so it can be routed to the appropriate team promptly.

2. Information We Collect

fd111 collects personal data through several channels and for distinct operational purposes. The categories of data we collect are set out below, together with the context in which each category is obtained.

When you create an fd111 account, we collect the information you provide directly, including:

• Full legal name as it appears on your government-issued identity document.
• Date of birth for age verification purposes.
• Residential address including city (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Khulna) and postal code.
• Mobile phone number — used for account verification, two-factor authentication, and transactional notifications.
• Email address — used for account communications, promotional messages (where consented), and security alerts.
• Username and password — the password is stored in hashed, salted form and is never held in plain text.

To comply with our identity verification and anti-money laundering obligations, fd111 may request and collect:

• Copies of government-issued photo identification (National ID card, passport, or driving licence).
• Proof of residential address documents (utility bills, bank statements, official correspondence).
• Selfie photographs taken at the time of document submission.
• Payment method confirmation screenshots (bKash, Nagad, Rocket, or Upay account details).

• Deposit and withdrawal amounts, dates, and payment method identifiers (e.g., bKash registered mobile number).
• Wager history, game session data, and betting patterns — used for responsible gaming monitoring and fraud detection.
• Bonus claim and wagering requirement fulfilment records.

fd111 automatically collects certain technical data when you access the Platform, including:

• IP address — used for geolocation, fraud detection, and security logging.
• Device type, operating system, and browser version — used for platform optimisation.
• Session duration, pages visited, and clickstream data — used for UX improvement and analytics.
• Cookie identifiers and local storage data — see the Cookies section for full details.

3. How We Use Your Data

fd111 processes your personal data only for specific, lawful, and documented purposes. The table below maps each key processing activity to its legal basis and operational rationale.

fd111 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new lawful basis for the processing. Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.

fd111 may send you promotional emails and SMS messages about bonuses, new games, cricket betting opportunities, slots tournaments, and seasonal promotions (such as those tied to Eid, IPL, BPL, and T20 World Cup events) where you have opted in to receive such communications during account registration or through your account settings. You may unsubscribe from marketing communications at any time by contacting [email protected] with the subject line "Unsubscribe". Transactional and security communications (such as deposit confirmations, withdrawal notifications, and security alerts) cannot be opted out of while your account remains active, as they are essential to the safe operation of your account.

4. Cookies & Tracking Technologies

fd111 uses cookies and similar technologies (including local storage and session storage) to provide a functional, personalised, and secure platform experience. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies do not execute code or deliver viruses; they are simply data identifiers.

• Strictly Necessary Cookies: These cookies are essential for the basic operation of the fd111 Platform. They maintain your login session, remember your account preferences, and ensure secure page transitions. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: These cookies remember your preferences such as your selected language, preferred game categories, and notification settings. They improve your experience but are not strictly required for the Platform to function.
• Analytics Cookies: fd111 uses first-party analytics cookies to understand how players navigate the Platform — which pages are visited most frequently, where users encounter errors, and how game categories perform. This data is collected in aggregate and is not used to identify individual players.
• Security Cookies: These cookies help fd111 detect and prevent fraudulent activity, including login attempts from unrecognised devices, account takeover attempts, and unusual betting patterns.

You can manage or disable cookies through your browser settings at any time. Most modern browsers — including Chrome, Firefox, Safari, and Samsung Internet (commonly used on Android devices in Bangladesh) — provide granular cookie management options under their privacy or security settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your fd111 account and accessing core Platform features.

fd111 does not currently support a cookie consent management platform (CMP) overlay. If you wish to query any specific cookie used by the Platform, contact [email protected].

5. Data Sharing & Third Parties

fd111 does not sell, rent, or otherwise commercially disclose your personal data to any third party. However, fd111 does share certain personal data with trusted service providers and partners who perform specific functions necessary to operate the Platform. All such partners are contractually required to handle your data in accordance with applicable privacy standards and are prohibited from using it for purposes beyond those explicitly authorised by fd111.

• Payment Processing Partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank receive the transaction data strictly necessary to process your deposits and withdrawals. Each payment partner operates under its own privacy policy and financial data protection obligations.
• Identity Verification Services: fd111 may use third-party KYC verification technology partners to assist with document authentication and fraud screening. These providers process your identity documents under strict data processing agreements and do not retain your data beyond the verification window.
• Game Providers: Software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data (such as game round identifiers and bet amounts) to resolve disputes and validate game outcomes. These providers do not receive your name, contact details, or payment information.
• Hosting & Infrastructure Providers: fd111's servers and cloud infrastructure providers process data on our behalf under strict data processing agreements. Your data is stored on servers with robust physical and logical security controls.
• Legal & Regulatory Authorities: fd111 may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies where required by applicable law, court order, or to protect the rights and safety of fd111, its players, or the public. fd111 will not make such disclosures beyond the minimum required by law.

6. Data Retention & Deletion

fd111 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

Once the applicable retention period has elapsed and there is no outstanding legal basis for further processing, fd111 will securely delete or anonymise your personal data in a manner that prevents reconstruction or re-identification. Anonymised statistical data (with all identifying information stripped) may be retained indefinitely for platform analytics purposes.

Where you request deletion of your account and personal data, fd111 will action this request within thirty (30) business days, subject to our obligation to retain certain records for the minimum legal periods set out in the table above. You will be notified when your deletion request has been completed and which, if any, categories of data must be retained due to legal requirements.

7. Your Privacy Rights

fd111 is committed to respecting and upholding the privacy rights of all players. The following rights are available to you in respect of the personal data fd111 holds about you:

• Right of Access: You may request a copy of all personal data fd111 holds about you, together with information about how it is being processed. fd111 will provide this within thirty (30) business days of receiving your verified request.
• Right to Rectification: If any personal data fd111 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details (such as your contact number or email address) directly through your fd111 account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other lawful basis applies), or where the data has been unlawfully processed. Legal retention obligations may prevent full erasure in some cases.
• Right to Restriction of Processing: You may request that fd111 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or a legitimate interest objection is being assessed.
• Right to Object: Where fd111 processes your data on the basis of legitimate interest, you have the right to object to that processing. fd111 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact fd111's data protection team at [email protected] with the subject line "Privacy Rights Request". fd111 may ask you to verify your identity before processing any request to ensure that personal data is not disclosed to or modified at the request of unauthorised parties.

8. Data Security Measures

fd111 takes the security of your personal data seriously and implements a layered set of technical and organisational measures designed to protect data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and fd111's servers.
• Encrypted password storage using industry-standard hashing algorithms with per-user salting — your password is never stored or transmitted in plain text.
• Encrypted document storage for all KYC identity documents, stored in access-controlled vaults with audit logging.
• Two-factor authentication (2FA) available for player accounts to provide an additional layer of login security beyond username and password.
• Access controls and role-based permissions restricting internal staff access to personal data on a strict need-to-know basis.
• Continuous fraud monitoring systems that detect anomalous login patterns, unusual transaction volumes, and account takeover attempts in real time.
• Regular security assessments of fd111's Platform infrastructure, including vulnerability scanning and penetration testing by qualified security professionals.

Despite these measures, no online platform can guarantee absolute security against all possible threats. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, fd111 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

You play an important role in keeping your fd111 account data secure. Use a strong, unique password for your fd111 account, do not share your credentials with anyone, and contact [email protected] immediately if you believe your account has been accessed without your authorisation. This Privacy Policy was last reviewed and updated on 1 January 2026.